Terms of Service

Last updated: August 4, 2026

These terms govern the services provided by SCALED ("we," "us") to the business that subscribes to them ("you"). By subscribing to our services or paying an invoice, you agree to these terms.

The service

SCALED provides social media advertising management as a monthly subscription: strategy, ad creative, campaign setup and management, ongoing optimization, and reporting, as scoped with you on your strategy call and in any written summary we send you.

Billing

• Your subscription is a flat monthly fee, billed in advance on a recurring monthly cycle starting the day you subscribe.
• Your monthly renewal date is the anniversary of your start date. Fees may change only with notice before your next renewal.
• Payment is by card or bank debit through our payment processor, Stripe.

Ad spend is separate

Your advertising budget ("ad spend") is paid by you directly to the advertising platforms (such as Meta, TikTok, or Google) and is never included in, or routed through, our subscription fee. You are responsible for the payment method on your ad accounts and for all ad spend charges.

Cancellation

• Your subscription is month to month with no long-term commitment and no cancellation fee.
• You can cancel anytime through your billing portal or by emailing us. Cancellation takes effect at the end of the billing period already paid for; we'll continue managing your campaigns through that date.
• We may end the engagement with notice, effective at the end of your current billing period, in which case any unused portion isn't charged again.

Refunds

Because our work for a billing period begins when the period starts, the fee for the current billing period is non-refundable once that period has begun. If we ever bill you in error, we will correct it promptly.

Your responsibilities

• Provide the access we need to operate your campaigns (ad accounts, pages, creative assets, and timely approvals).
• Ensure the claims and content in materials you provide or approve are accurate and lawful for your industry.
• Maintain a valid payment method for both your subscription and your platform ad spend.

No guaranteed results

Advertising outcomes depend on factors outside any agency's control — platforms, markets, seasonality, and your offer among them. We commit to diligent, professional management of your campaigns; we do not guarantee any specific number of leads, sales, or other results, and we won't pretend otherwise.

Liability

To the fullest extent permitted by law, our total liability for any claim arising out of the services is limited to the subscription fees you paid us in the three months preceding the claim, and neither of us is liable to the other for indirect or consequential damages. Nothing in these terms limits liability that cannot lawfully be limited.

Changes

If we update these terms, the new version applies from your next renewal. The current version is always at stayscaled.com/terms.

Contact

Questions about these terms: nickthierry15@gmail.com. Our privacy practices are described in our Privacy Policy.